Have hearing loss?

You’re among more than 60,000 military members who do.

CaptionCall is part of a federally funded program to support people with hearing loss—including U.S. veterans. See how our no-cost captioning can make your phone calls better.

Click below or call
833-3VAHEAR (833-382-4327)
Veterans at Home

At home

Use a CaptionCall phone to read and hear phone conversations. It works just like a regular landline phone with the advantage of real-time captions.

Veterans on the Go

On the go

Enjoy live captioning on your mobile devices, too! CaptionCall Mobile displays captions right on the screen. Take your phone calls anywhere — at home or away.

A CaptionCall agent transcribes what the other person says

How it works

Telephone captioning transcribes phone calls so you can understand every detail. CaptionCall is a federally funded service for people whose hearing loss necessitates the use of captioning.

Why is there no cost for CaptionCall?

CaptionCall is part of a federally funded program to benefit people with hearing loss that need captioning to use the phone effectively. This fund pays the total cost of service for qualified users. We’re pleased to offer it to veterans.


Look what you can do

Follow the conversation. Patented SilkScroll® technology smoothly captions and displays what your callers say on a large, easy-to-read screen.

Turn up the sound. You can adjust volume and frequency to fit your hearing needs. CaptionCall phones meet TIA-4953 amplification standards.

Get voice messages. Use the built-in answering machine or one you already have.

Save your conversations. Look back at appointment times, directions, and favorite calls!

Find numbers easily. Touch the screen to dial recent calls or saved contacts.

The Most Recommended Captioning Service


There shouldn’t be any hesitation

Don, a WWII veteran, learned about CaptionCall at the VA hospital.

Choose your delivery option


Choose your delivery option

Self-Installation Icon


Comfortable with basic technology? Our DIY kit is easy to set up.

  • Free shipping right to your home
  • Easy-to-follow instructions.
  • Outstanding support in case you need help
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Red Carpet Service

Let us take care of everything! There’s no cost for any service from our experts

  • In-person delivery, installation, and setup
  • Personalized training on how to use the phone
  • Friendly phone and email support when you need it

Get connected. There’s no cost.

Just complete this form online, or download the form and follow the easy instructions to send in and we’ll contact you to arrange delivery and installation of the CaptionCall phone and service. CaptionCall is a no-cost, federally funded program for people with hearing loss who need captions to use the phone effectively.

Hearing information for veterans

Hearing Loss is One of the Biggest Threats to Vets

Hearing Loss is One of the Biggest Threats to Vets

If you were to guess the top disabilities suffered by the brave men and women of the United States Armed Forces, you might say post-traumatic stress disorder (PTSD) or serious muscle injury. Read the article.

Supporting Military Members Suffering from Hearing Loss

Supporting Military Members Suffering from Hearing Loss

When some military troops return home, they may suffer from hearing loss created by noise exposure while serving. Hearing loss can create barriers for these troops reconnecting to society or family members. Read the article.

CaptionCall Is Proud To Honor Our Veterans

For Memorial Day, we pause to honor those veterans who gave their lives while serving in the U.S. military defending our freedom. Honor Flight is a program that honors vets year round. Read the article.