Order Your Phone Certify A Patient
Mobile Dropdown Icon

Contact CaptionCall

CaptionCall provides outstanding customer service with many ways to reach us.

Toll-free phone: 1-877-865-9228
Fax: 1-877-567-6244
Human Resources Fax: 1-801-264-2262
Email: support@captioncall.com
Mail: 4215 S. Riverboat Rd. Salt Lake City, Utah 84123
Hearing Care Providers: 1-877-385-0936

CaptionCall representatives are available
Monday - Friday: 7am-8pm MT
Saturday - Sunday: 8am-5pm MT
Holidays: 8am-4pm MT

When you contact us, it helps to know your phone's model number. Find it on the back of your phone.

Find answers here

You might also find helpful information on these support pages

Frequently Asked Questions

Red Carpet Service

Customer Support

User Guides

Find answers here

You might also find helpful information on these support pages

Frequently Asked Questions

Red Carpet Service

Customer Support

User Guides