CaptionCall System Status

Currently, the CaptionCall service is available and all systems are functioning normally. There are no service outages planned at this time.

CaptionCall is the world's best captioning telephone designed to help people with hearing loss use the phone to stay socially connected with loved ones, conduct important business, and best of all, maintain confident communications for a longer, happier, healthier life.

If you are currently experience problems, contact our customer support team.

Keep up with CaptionCall on our Blog

Is It Getting Noisy Out There?

By CaptionCall | August 16, 2019 | 0 Comments

Concerts, parties, lawn mowers, and even just the sound of being out by a busy street—all that noise can really add up. For many of us, this noise is a fleeting pain to the ear drums, but it can be so much more than that. Noise-induced hearing loss is incredibly common. Fortunately, it’s also preventable…

It’s the 29th Anniversary of the Americans with Disabilities act!

By CaptionCall | July 26, 2019 | 0 Comments

Why is that so important to CaptionCall and you? The Americans with Disabilities Act (or ADA) is how you can get the CaptionCall phone and service at no cost. As a provision of the Americans with Disabilities Act, the U.S. federal government established a fund to give individuals with hearing loss access to captioned telephone…

Living the Glamorous Life at HLAA!

By CaptionCall | July 17, 2019 | 0 Comments

It was a chance to live large for anyone who visited our booth at the Hearing Loss Association of America National Annual Convention in Rochester, NY June 20-22. The theme for our booth this year was “15 Minutes of Fame.” CaptionCall users were invited to come to the booth and film the story of their…

Hello Mind – Writing

By CaptionCall | June 24, 2019 | 0 Comments

    Hello Mind’ is part of the CaptionCall active aging initiative. These unique tips and activities are created to promote a healthy mind and body, and to encourage social wellness. We hope you have some fun with these activities and encourage you to share them with your friends and family! CaptionCall is an ambassador…

Steps To Prevent Noise – Induced Hearing Loss

By CaptionCall | June 13, 2019 | 0 Comments

Loud noise is one of the most common causes for hearing loss. Fortunately it is also one of the easiest to prevent. Here are some great tips from the CDC on how to prevent noise induced hearing loss. Identify sources of loud sounds – This may sound straight forward but you may be surprised by…

CaptionCall Is Proud To Honor Our Veterans

By CaptionCall | May 24, 2019 | 0 Comments

For Memorial Day, we pause to honor those veterans who gave their lives while serving in the U.S. military defending our freedom.  Honor Flight is a program that honors vets year round. Since 2005, Honor Flight has been flying our aging veterans who served in World War II, the Korean War, and the Vietnam War…

4 Things You May Be Doing That Can Hurt Your Hearing

By CaptionCall | May 16, 2019 | 2 Comments

Hearing health can be a finicky thing. There may be some things you are doing right now that you didn’t know could be damaging your hearing. Not getting enough sleep – Getting a good night’s sleep can be a challenge sometimes, but did you know that sleep helps your ears to recover from the day’s…

Shirley’s Hearing Care Journey

By CaptionCall | May 3, 2019 | 0 Comments

Every day people are deciding to take action on their hearing loss. If you know someone who still thinks they don’t need to worry about their hearing, share with them this great video about Shirley’s hearing care journey: CaptionCall is an ambassador for hearing health and an advocate for people with hearing loss. We…

Spring means it’s time to step up to a Walk4Hearing in your area!

By CaptionCall | April 26, 2019 | 0 Comments

CaptionCall is proud to be the Capital Sponsor of the  Hearing Loss Association of America Walk4hearing to raise funds and awareness for hearing loss. Walk4Hearing is the largest walk for hearing loss awareness in the country. Every spring and fall thousands of walkers –form teams and walk in their communities to increase public awareness about hearing…

Risk Factors For Hearing Loss

By CaptionCall | April 19, 2019 | 0 Comments

An important part of preventing hearing loss is understanding the causes. There may be more causes of hearing loss than you think. Age related hearing loss – There is not a lot that can be done about age related hearing loss. Your best bet is to make sure you are get your hearing checked regularly…

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.