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Currently, the CaptionCall service is available and all systems are functioning normally. There are no service outages planned at this time.

CaptionCall is the world's best captioning telephone designed to help people with hearing loss use the phone to stay socially connected with loved ones, conduct important business, and best of all, maintain confident communications for a longer, happier, healthier life.

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Keep up with CaptionCall on our Blog

The Apple Watch Has A New Noise App!

By CaptionCall | September 27, 2019 | 0 Comments

Is it getting too loud in here? Now you will be able to tell! Apple has released a new app for the Apple Watch that will use the watch’s built in microphone to measure the noise in the area around you. If the decibel level gets too high and could cause hearing damage, you can…

Great Times To Keep In Touch With Your Patients

By CaptionCall | September 20, 2019 | 1 Comment

As a hearing care provider there is nothing more important than making sure your patients are taken care of—and you may have more opportunities to do that than you thought. The American Academy of Audiology has a great list of potential touchpoints you can have with your patients. Some of the things on the list…

Denial and Hearing Loss

By CaptionCall | September 6, 2019 | 0 Comments

Denial is a common human condition associated with hearing loss. Unfortunately it is particularly ubiquitous among the senior community. A 2015 study showed that seniors in general appeared to be in denial about hearing loss. The study gave several reasons why, some being: They think their hearing is not bad enough to need hearing aids….

Don’t Let Disabilities Slow You Down

By CaptionCall | August 27, 2019 | 0 Comments

No matter what we enjoy doing in life, we will always have to overcome something. Whether it be distractions, disabilities, injuries, or disappointments, an essential part of succeeding at life is learning to overcome obstacles. That’s why somebody like Nathan Ostergaard is such an incredible example. Nathan – now 43 – has had vision issues…

Is It Getting Noisy Out There?

By CaptionCall | August 16, 2019 | 0 Comments

Concerts, parties, lawn mowers, and even just the sound of being out by a busy street—all that noise can really add up. For many of us, this noise is a fleeting pain to the ear drums, but it can be so much more than that. Noise-induced hearing loss is incredibly common. Fortunately, it’s also preventable…

It’s the 29th Anniversary of the Americans with Disabilities act!

By CaptionCall | July 26, 2019 | 0 Comments

Why is that so important to CaptionCall and you? The Americans with Disabilities Act (or ADA) is how you can get the CaptionCall phone and service at no cost. As a provision of the Americans with Disabilities Act, the U.S. federal government established a fund to give individuals with hearing loss access to captioned telephone…

Living the Glamorous Life at HLAA!

By CaptionCall | July 17, 2019 | 0 Comments

It was a chance to live large for anyone who visited our booth at the Hearing Loss Association of America National Annual Convention in Rochester, NY June 20-22. The theme for our booth this year was “15 Minutes of Fame.” CaptionCall users were invited to come to the booth and film the story of their…

Hello Mind – Writing

By CaptionCall | June 24, 2019 | 0 Comments

    Hello Mind’ is part of the CaptionCall active aging initiative. These unique tips and activities are created to promote a healthy mind and body, and to encourage social wellness. We hope you have some fun with these activities and encourage you to share them with your friends and family! CaptionCall is an ambassador…

Steps To Prevent Noise – Induced Hearing Loss

By CaptionCall | June 13, 2019 | 0 Comments

Loud noise is one of the most common causes for hearing loss. Fortunately it is also one of the easiest to prevent. Here are some great tips from the CDC on how to prevent noise induced hearing loss. Identify sources of loud sounds – This may sound straight forward but you may be surprised by…

CaptionCall Is Proud To Honor Our Veterans

By CaptionCall | May 24, 2019 | 0 Comments

For Memorial Day, we pause to honor those veterans who gave their lives while serving in the U.S. military defending our freedom.  Honor Flight is a program that honors vets year round. Since 2005, Honor Flight has been flying our aging veterans who served in World War II, the Korean War, and the Vietnam War…

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.