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Red Carpet Service

CaptionCall does more than provide a helpful telephone and captioning service. We’re a professional team that wants you to have a great experience on the phone.

When you request a CaptionCall phone, we will personally deliver it to you. Our renowned Red Carpet Service includes:

  • Free delivery. We personally deliver a CaptionCall phone to your home.
  • Free installation. We will connect your new phone and make sure it’s working correctly.
  • Free personalized training. Our professional representatives are selected because they are friendly, patient, and ready to show you how to make the most of your CaptionCall phone. You’ll get hands-on instruction and can ask any questions you need.
  • Free customer support. Can’t remember how to change phone settings? Having trouble getting messages? We’re here to help. Our customer support team is available via phone or email.
  • 100% satisfaction guarantee. If you’re not happy with your CaptionCall phone, we’re not happy. We’ll make every effort to make your experience positive. But if you are not satisfied with CaptionCall for any reason, you can return the phone at no cost.

The Red Carpet Service experience

Experience CaptionCall for yourself

CaptionCall Red Carpet Service is available to you no matter how you choose to get the phone. You can request a phone through your hearing care professional at no cost. Or, order a phone today and be reimbursed later!

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