Media Resources

Hearing care professionals are welcome to use CaptionCall brand assets in patient education and marketing activities, including logos, phone images, and many lifestyle images. Please review required federal disclosures.

CaptionCall Logos


CaptionCall Mobile




Required disclaimer

Each time you use CaptionCall in your customer-facing communications, the FCC requires you use this disclaimer:

DISCLAIMER:

To qualify for CaptionCall, a hearing-care professional must certify the individual has a hearing loss that requires captions to use the phone effectively.

NOTE:

Your communications must make clear there are eligibility requirements to be met in order to receive and use a CaptionCall phone. Strict adherence to the eligibility standards is enforced.

Phone Icon

Important info to know

As a professional who recommends CaptionCall to your patients, there are several important things you should know and help your patients understand:

  • Hearing loss and the need for captions to use the telephone effectively are required to receive the CaptionCall captioning service and phone at no cost.
  • CaptionCall is a captioning service that uses a live captioning agent and advanced voice recognition technology to generate captions of what the user’s callers say.
  • CaptionCall is certified by the FCC to provide captioned telephone service.
  • Funding for CaptionCall service is based on an assessment paid by telephone communications companies. These companies often pass this cost along to telephone subscribers in the form of a surcharge.
  • The offer of a complimentary CaptionCall phone or captioning service cannot be tied to any other offer or program.
  • When you offer CaptionCall, you must explain the eligibility requirements.

Please contact your local Account Manager or reach out to our corporate support team at support@captioncall.com / 1-877-557-2227 if you need additional support.