CaptionCall Phone


Features of Our Captioned Telephone
This state-of-the-art yet surprisingly simple telephone empowers you to communicate more confidently with friends, family, or coworkers. With the CaptionCall phone, you’ll enjoy:

Bluetooth* technology is on CaptionCall. See how it works.

*The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

TIA-4953 Compliant - CaptionCall is proud to be the first and only captioning telephone that meets the strict amplification standards established by the Telecommunications Industry Association (TIA) for people with mild, moderate or severe hearing loss. This means people with hearing-loss will be able to hear and understand speech better on the CaptionCall phone than on any other captioning telephone. TIA-4953ComplianceGraphics

Large text – 7" screen with adjustable text sizes makes it easy to read every word of every call.

Location flexibility – set up your phone using a wired or wireless internet connection.

Touch to call – make calls quickly and easily with a simple touch of the screen.

Saved conversations – You can choose to save the captioning from conversations for later review. Watch this video to learn how to save and retrieve saved calls.

Customizable audio – easily adjust ringer and handset volume - also customize frequency amplification.

Saved volume settings – Volume settings can be customized and saved to provide the best experience on every call.

Telecoil loop connection – for hearing aids with a telecoil option.

Secure captioning – enjoy a safe, encrypted FCC-regulated transcription process.

Mute Button – Mute outgoing audio.

Store Contacts – the CaptionCall phone can save your contacts so you always know who is calling and how to reach the ones that matter. Watch this video to learn how easy it is to create contacts in your CaptionCall phone.

Visual Ringer – the CaptionCall phone screen can flash when the phone is ringing.

Delete Multiple Calls – Delete multiple recent or saved calls at the same time. (57Tx Models)

Caption your voicemail or answering machine messages –In this video, learn how to caption your voicemail or messages from an answering machine using your CaptionCall phone.

SilkScroll® –In this video, learn how SilkScroll technology makes reading captions easier for more natural conversations.

Accurate Captioning – CaptionCall Captioning Agents make in line corrections to inaccurate captions to provide the most accurate captions in the industry.

RealSound Speakerphone Technology –CaptionCall RealSound speakerphone allows you to use both ears for the ultimate calling experience.

Easily Review Missed Calls  – The missed calls can be easily accessed and reviewed using the Missed Calls button or through the Recent Calls screen. (Only available on 67TB Model)

These are just some of the many robust features that come with the CaptionCall phone.

The CaptionCall phone will receive periodic automatic updates via the internet. Just keep your CaptionCall phone connected to receive these updates. These periodic updates will contain new features and enhancements to your CaptionCall phone to provide you the best captioned telephone experience available.

Know Your Phones' Model Number

Your CaptionCall phones’ model number is located on the top left corner of the Identification Label found either on the back of the phone or under the adjustable stand.


End User License Agreement

Click the button below to view and download the CaptionCall End User License Agreement (EULA)

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.


*The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.