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Difficulty Hearing on the Phone?


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Phone Image Appointment

Recommended by thousands of hearing-care professionals nationwide!

How could it be FREE?
Both the phone and related captioning services are funded through a federal program to help people with hearing loss communicate better.


Who is eligible for CaptionCall?
Anyone who has measurable hearing loss. A professional certification form from a professional qualified to evaluate hearing loss is required. A form can be downloaded after you enter your information in the form above.

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How Do I Get My No-Cost Phone?

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Step 1: Provide us with your contact information.


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Step 2: Download the form and get professional certification.


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Step 3: Talk to CaptionCall representative.


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Step 4: Receive your CaptionCall phone and service.


What is CaptionCall?
CaptionCall is a revolutionary phone for anyone with hearing loss who needs captions to effectively communicate on the phone. CaptionCall offers amplification and superb sound quality while displaying smooth‐scrolling captions of what callers say on a large, easy‐to‐read screen. It helps people use the phone again with confidence! Plus, it is so easy to use—anyone who knows how to use a phone will understand how to use CaptionCall.


Professional Certification
CaptionCall is free with a signed certification form from a professional qualified to evaluate hearing loss. We’re highly recommended by audiologists and doctors to anyone who has difficulty hearing on the phone, even when using hearing aids or other assistive devices. Please fill out the form at the top of the page to download the Professional Certification Form.

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FREE, Professional Installation
All CaptionCall phones are installed by a knowledgeable, friendly CaptionCall Trainer for free. We’ll set up the phone and make sure you’re comfortable using CaptionCall. All you need is a diagnosed hearing loss and an internet connection. No computer required.


Watch Our Videos To Learn More


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. Professional certification of hearing loss and the need for captions to use the phone effectively are required to receive the CaptionCall service and phone at no cost. No costs are passed along to individuals who qualify for the service.


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