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CaptionCall Mobile App

User using Captioncall mobile app

CaptionCall Mobile App

With CaptionCall Mobile, you can use your mobile device to make and receive captioned phone calls wherever you are. CaptionCall Mobile is available at no cost to people with hearing loss who need captions to use the phone effectively on Apple iOS and Android devices.




No-cost captioning app


If you no longer use a landline or just love the convenience of mobile calls, you can enjoy mobile captioning, too. The CaptionCall Mobile app and the captioning service are provided at no-cost to eligible individuals.

Captioncall Mobile App displaying caption on iphone

CAPTIONCALL MOBILE FEATURES

What you can do with the CaptionCall mobile app

Make and answer calls as usual – Use an in-app dial pad and choose to show captions when you answer a phone call.

Follow the conversation – Captions smoothly display what your caller says on your mobile device.

See incoming calls – CaptionCall Mobile will post an alert on your screen when a call comes in.

Receive voicemail – If you miss a call, CaptionCall Mobile saves a recording with captioning.

Save calls – Save conversations to keep track of dates, call details, and reminders.


CaptionCall Mobile user requirements

Hearing loss – CaptionCall Mobile is only for people with hearing loss that necessitates the use of captioned telephone service to use the phone effectively.

Self certification – Because CaptionCall is a no-cost service, you must verify your hearing loss. It's easy – we can do it when you authorize the app.

Mobile device – You'll need an iPhone & iPad with iOS 11 or later, Android 7 or later. Go to your system's app store to download CaptionCall Mobile.

WiFi or cellular service – CaptionCall uses VOIP to digitize your voice calls and transmit the captions.

You'll get an additional phone number to use with the CaptionCall Mobile app. People can still call your mobile number; it can be forwarded to the CaptionCall app.

    CaptionCall Mobile user requirements

    Hearing loss – CaptionCall Mobile is only for people with hearing loss that necessitates the use of captioned telephone service to use the phone effectively.

    Self certification – Because CaptionCall is a no-cost service, you must verify your hearing loss. It's easy – we can do it when you authorize the app.

    Mobile device – You'll need an iPhone & iPad with iOS 11 or later, Android 7 or later. Go to your system's app store to download CaptionCall Mobile.

    WiFi or cellular service – CaptionCall uses VOIP to digitize your voice calls and transmit the captions.

    You'll get an additional phone number to use with the CaptionCall Mobile app. People can still call your mobile number; it can be forwarded to the CaptionCall app.

      TECHNOLOGY THAT CONNECTS PEOPLE



      Why Choose CaptionCall?



      CaptionCall is the industry leader in delivering captioned telephone service. When you choose CaptionCall, you choose a service provider with the technology and team that will help you connect with life.

      CaptionCall Mobile App Tutorials:


      Click here to open a quick start guide,
      or watch the tutorial video below.


      FOR IPHONE & IPAD DOWNLOAD PDF

      FOR ANDROID DOWNLOAD PDF

      TECHNOLOGY THAT CONNECTS PEOPLE

      CaptionCall Mobile Video Tutorials

      iPhone & iPad

      Android

      CaptionCall Mobile App Tutorials:

      Click here to open a quick start guide, or watch the tutorial video below.


      FOR IPHONE & IPAD DOWNLOAD PDF

      FOR ANDROID DOWNLOAD PDF

      TECHNOLOGY THAT CONNECTS PEOPLE

      CaptionCall Mobile
      Video Tutorial

      iPhone & iPad

      Android

      CaptionCall Mobile FAQs

      I already have a CaptionCall phone. Can I get CaptionCall Mobile?

      Yes! You are already a certified user. Download the app. CaptionCall Support can help if you don’t know your account information.

      What mobile devices are compatible with CaptionCall Mobile?

      The CaptionCall Mobile App supports iOS 11 or later, Android 7 or later.

      Is there any cost for the CaptionCall Mobile App?

      No. CaptionCall Mobile is a no-cost ADA government service provided to qualified people with hearing loss who need captions to use the phone effectively.

      What phone number do I use with CaptionCall Mobile?

      You’ll get an additional phone number to use with the CaptionCall Mobile app. People can still call your mobile number; it can be forwarded to the CaptionCall app.


      Tell Us What You Think

      Are you a CaptionCall Mobile customer? If so please give us feedback on your experience. Your feedback helps us create a better experience for you and all of our customers.