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CaptionCall Media Catalog

Hearing care professionals may use CaptionCall assets in patient education materials including logos, phone images, and many lifestyle images. Please review required federal disclosures.

Federal regulation requires that IP CTS providers include certain disclosures in their marketing materials. Any third-party who makes use of CaptionCall materials, which include CaptionCall’s intellectual property, must add the following disclosure to any marketing materials:

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONE WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

Your communications must make clear there are eligibility requirements to be met in order to receive and use a CaptionCall phone. Strict adherence to the eligibility standards is enforced.

Important Info to Know

As a professional who recommends CaptionCall to your patients, there are several important things you should know and help your patients understand:

  • CaptionCall service is available to individuals who have a hearing loss that necessitates the use of captions to use the telephone effectively.
  • If you recommend CaptionCall to your patients, you should explain the eligibility requirements.
  • CaptionCall is a captioning service that may use a live captioning agent and advanced voice recognition technology to generate captions of what the user’s callers say.
  • CaptionCall is certified by the FCC to provide captioned telephone service.
  • Funding for CaptionCall service is based on an assessment paid by telephone communications companies. These companies often pass this cost along to telephone subscribers in the form of a surcharge.
  • CaptionCall service and phone should not be tied to any other offer or program.
  • Avoid referring to the CaptionCall phone or service as “free”, but instead describe as “no-cost”.

Please contact your local Account Manager or reach out to our corporate support team at / 1-877-557-2227 if you need additional support.

CaptionCall logos

Download Instructions:

  1. Click link for the format you require. - A large version of the image will open in your browser.
  2. Right click on the image and click "Save As..." or "Download Image".
  3. Use your browsers back button to return to this page.

Phone Images

Front View Sharp Angle

Get Image

Front View Shallow Angle

Get Image

Front View Sleep Mode

Get Image

Download Instructions:

  1. Click "Get Image" - A large version of the image will open in your browser.
  2. Right click on the image and click "Save As..." or "Download Image".
  3. Use your browsers back button to return to this page.

Mobile Device Images

iPhone White

Get Image

iPhone Black

Get Image


Get Image

Lifestyle Images

Click on an image. Right click the image that opens and save the file to your computer.

Man and trainer
Couple and trainer
Woman and trainer
customer using phone - library/office
man using phone kitchen
woman using phone livingroom
man using phone kitchen table
woman using phone smiling
man using captions mobile app
mobile phone user hands green background
mobile phone user hands city background