Earn CEU credit as you learn about captioned telephone service
Courses Available
- An Updated Introduction to CaptionCall
- Improved Speech Understanding Using Closed Captioning on the Television and Telephone


An Updated Introduction to CaptionCall
Improved Speech Understanding Using Closed Captioning on the Television and Telephone
Course Abstract
People with hearing loss are at a distinct disadvantage compared to people with normal hearing when communicating on the telephone. This course discusses eligibility requirements for patients to receive a captioning telephone from CaptionCall.
Course Learning Outcomes
• Participants will be able to identify eligibility requirements from the FCC to receive a captioning phone.
• Participants will be able to demonstrate the functionality of the CaptionCall phone, CaptionCall Mobile and CaptionCall service.
• Participants will be able to discuss how to submit a Professional Certification Form.
Course Abstract
This course discusses how Television Closed Captioning and Captioned Telephone Service have been shown to help those with hearing loss have a better understanding of speech on the television and telephone.
Course Learning Outcomes
• Participants will be able to identify assistive devices that can improve understanding of speech on the Television and Telephone.
• Participants will be able to describe research and data on the success of captioning and speech understanding.
• Participants will be able to describe the eligibility requirements in order to receive a free captioning telephone.
Captioned Telephone Service 101
Course Abstract
People with hearing loss are at a distinct disadvantage compared to people with normal hearing when communicating on the telephone. This course discusses eligibility requirements for patients to receive a captioning telephone from CaptionCall.
Course Learning Outcomes
• Participants will be able to identify eligibility requirements from the FCC to receive a captioning phone.
• Participants will be able to demonstrate the functionality of the CaptionCall phone, CaptionCall Mobile and CaptionCall service.
• Participants will be able to discuss how to submit a Professional Certification Form.
The Importance of Television Closed Captioning and Captioned Telephone Service for People with Hearing Loss
Course Abstract
This course discusses how Television Closed Captioning and Captioned Telephone Service have been shown to help those with hearing loss have a better understanding of speech on the television and telephone.
Course Learning Outcomes
• Participants will be able to identify assistive devices that can improve understanding of speech on the Television and Telephone.
• Participants will be able to describe research and data on the success of captioning and speech understanding.
• Participants will be able to describe the eligibility requirements in order to receive a free captioning telephone.