At CaptionCall we care deeply about our employees and we provide a generous, comprehensive benefits package.  Benefits begin quickly after the date of employment and many benefits are extended to spouses, domestic partners and qualified dependents. Benefits include medical and health, work/life balance and financial benefits and more.


Medical / Health

  • Medical Coverage provided through United Health Care
  • Low-cost coverage
  • Dental, vision, short-term disability coverage, supplemental life insurance, accidental death and dismemberment
  • No cost employee life insurance
  • Organized ongoing wellness programs and employee participation events
  • Flexible spending (cafeteria) plan for medical reimbursement, dependent care, child care and transportation

Work / Life Balance

  • Eight paid holidays for full-time employees
  • Personal holiday
  • Bereavement leave
  • Vacation time
  • Sick time


  • A generous 4% 401(k) matching program to all qualified employees
  • Long-term disability plan

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.