CaptionCall is a captioned telephone service that lets people with hearing loss read what the other person is saying. It is a no-cost ADA service available to people who qualify.
What is IP CTS?
Internet Protocol Captioned Telephone Service (IP CTS) is a specialized telephone service for people with hearing loss. It uses captioning agents and digital technology to send visual captions of a phone conversation so a user can read what the other person is saying.
The American with Disabilities Act (ADA) makes IP CTS available at no cost to people with hearing loss who have trouble using the phone. A federal government program funds IP CTS providers including CaptionCall, so there is not cost to the user for services.
About the company
CaptionCall is a privately held company headquartered in Salt Lake City, Utah. Support centers and staff are located throughout the United States to provide friendly, personal help to our users.