Hearing Care Professionals talk about CaptionCall in their practice


Why Offer CaptionCall

When you recommend CaptionCall to your patients, you solve a real problem in their lives by helping them use the phone with confidence. Smooth, easy-to-read captions help put people back in touch with loved ones and the important business of life.

CaptionCall can help reduce telephone-related complaints and decrease potential hearing aid returns. Plus there is no cost to you or your patients. The CaptionCall Phone and services are funded by a federal program to help people with hearing loss communicate better.

Request CaptionCall for your patients

For a patient to receive a CaptionCall phone, you must certify his or her hearing loss and need for captioning. Submit your certification in one of these easy ways:

Red-Carpet Service

Your patients will appreciate our renowned red-carpet service including free delivery, installation, and in-home training by one of our local CaptionCall Trainers – all at no cost!

Resources for your practice

As the first advocate for no-cost captioning phones, CaptionCall is

dedicated to improving the lives of people with hearing loss. That includes

providing helpful resources for professionals like you.

Providers discuss CaptionCall

Hearing Loss and the Phone
CaptionCall and Your Business
Giving Your Patients CaptionCall

Signup to Share CaptionCall


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.